Job Summary

The Sales Manager will lead and motivate a high-performing sales team to achieve revenue targets, expand customer acquisition, and grow market share. This role is responsible for executing sales strategies, analyzing market trends, optimizing sales pipelines, and mentoring account executives and sales representatives. The ideal candidate possesses strong business acumen, exceptional negotiation skills, and a proven track record of driving scalable revenue growth in a competitive marketplace.

Job Description (Key Responsibilities)

Sales Strategy & Revenue Growth

1. Formulate and execute strategic sales plans to achieve monthly, quarterly, and annual revenue goals.
2. Identify new market opportunities, potential client segments, and industry trends to expand the customer base.
3. Forecast annual, quarterly, and monthly sales revenue accurately using CRM tools and historical data.
4. Set individual sales targets and KPIs for team members aligned with broader company objectives.

Team Leadership & Performance Management

1. Recruit, onboard, train, and mentor top sales talent to maintain a high-performing team.
2. Conduct regular pipeline reviews, performance evaluations, and 1-on-1 coaching sessions.
3. Establish transparent sales processes, incentives, and accountability measures to keep team members engaged and motivated.

Account & Pipeline Management

1. Oversee key client relationships, participate in high-stakes contract negotiations, and close complex deals.
2. Monitor sales pipeline health, conversion rates, and sales cycles from initial outreach to deal closing.
3. Address client escalations promptly to ensure high levels of customer satisfaction and retention.

Cross-Functional Collaboration & Reporting

1. Partner with Marketing, Product, and Customer Success teams to align lead generation, product feedback, and customer retention strategies.
2. Prepare and present weekly and monthly sales performance dashboards and actionable insights to senior leadership.

Job Specification (Qualifications & Requirements)

Education & Experience

1. Bachelor’s Degree in Business Administration, Marketing, Economics, or a related field (Master’s or MBA preferred).
2. 5+ years of direct sales experience, with at least 2–3 years in a sales management or supervisory role.
3. Proven track record of consistently meeting or exceeding team sales quotas.

Technical & Functional Skills

1. CRM Proficiency: Advanced working knowledge of CRM platforms (e.g., Salesforce, HubSpot, Zoho).
2. Pipeline Management: Strong mastery of sales forecasting methodology, deal velocity tracking, and pipeline management.
3. Negotiation & Closing: Expertise in B2B/B2C sales methodologies, deal structuring, and contract negotiations.
4. Analytics: Proficient in data visualization tools and reporting (e.g., Excel, Tableau, Power BI) to track key sales metrics.

Core Competencies & Soft Skills

1. Leadership & Coaching: Demonstrated ability to build, lead, and develop high-trust, results-oriented teams.
2. Communication: Exceptional verbal, written, and presentation skills suited for client-facing meetings and executive briefings.
3. Strategic Thinking: Strong analytical and problem-solving skills to navigate changing market dynamics.
4. Adaptability & Resilience: High emotional intelligence, adaptability, and emotional composure under high-pressure targets.